© 2018 Transport Topics. All rights reserved
Listen to most recent episode of Road Signs
SEASON TWO
ROADSIGNS EPISODE 111
Class 8 truck dealers are taking a new approach to customer service — they are implementing an adaptive, dealer-managed service plan that is paired with enhanced connectivity to cover all fleet preventative maintenance. Expanded visibility allows dealers to analyze a fleet’s needs, empowering their customers to make the right maintenance decisions. How? What factors feed the data to make these right decisions? Will this consulting-approach to truck maintenance stick around and encourage other truck-sellers to do the same? Find out with Mike Furst, director of contract service and business technology solutions at Volvo Trucks North America. Tune in.
FEATURED GUESTS
As the CEO of ACERTUS, Trent Broberg is hyper focused on expanding the company’s possibilities and creating a new era of growth. He is dedicated to creating technology enabled solutions for ACERTUS and the transportation industry at large. Prior to joining ACERTUS in March 2021, Trent served as the Chief Operating Officer at Truckstop.com. Before serving in that role, he held senior executive positions at Swift Transportation, DB Schenker and Real Time Freight. Drawing from more than 15 years of experience in the transportation realm, he uses his industry knowledge and leadership skills to carve out high levels of growth and develop profitability. Trent holds a Bachelor of Science degree and a Master of Business Administration degree from Arizona State University.
Seth Clevenger
Trent Broberg
EP. 2
Most people know Penske for their big yellow trucks, but they’re so much more than that. Their customized transportation and supply chain solutions help move lives and businesses forward. Penske doesn’t just understand their customers’ businesses, they’re embedded in them and driven to help them gain ground every day.
Brought to you by:
Mike Furst
Mike Furst is the Director of Contract Services at Volvo Trucks North America. Mike is responsible for developing and commercializing the service and solution roadmap for Volvo Trucks. Mike has worked for Volvo Trucks for 9 years and previously worked in various product marketing roles at Gilbarco Veeder-Root.
Rather listen on your favorite podcast station? See all channels here.
Find out more about our guest here:
https://www.truckinginfo.com/10194422/new-dealer-tools-from-volvo-help-fleets-optimize-specs-maintenance
https://www.truckpartsandservice.com/maintenance/service-and-repair/article/15307482/volvo-announces-new-volvo-blue-maintenance-plan