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In this post-Covid era, where freight market fluctuations and staffing issues loom, trucking companies must find creative ways to keep up. For many, keeping up means looking for outside help for those arduous, non-freight-related tasks. Today's trucking decision-makers employ professional specialists who handle tasks like freight billing, document management, and call-center support. Globally, businesses of all types spent nearly $700 billion on outsourcing and shared services in 2022, according to a Deloitte study. They seem to believe that business function outsourcing can reduce operating costs, enable staffing flexibility, and save time. But does it? How efficient are fleets with outsourcing business services? And how well have they managed the transition between in-house and outsourced teams? In this episode we find answers with Chad Crotty, vice president of sales at DDC FPO Solutions. Tune in. 

For more information on our guest visit: https://www.prnewswire.com/news-releases/freight-focused-outsourcer-ddc-fpo-ranks-as-one-of-americas-fastest-growing-companies-in-inc-5000-a-sign-for-the-industry-301111022.html


Michael Freeze is a veteran of trade publishing who has worked in various industries such as logistics, the automotive aftermarket, agriculture and finance. He loves to chat about sports, the stock market and professional wrestling. His past experience also includes news reporting as well as public relations work.

Chad Crotty

Michael Freeze

EP. 2

Guest One, Chad Crotty
Guest Two, Mike Freeze

Since 2010, Chad Crotty has been partnering with US and Canadian transportation providers to solve back office challenges and drive measurable improvements in operational performance. Prior to his move to DDC, Chad gained over 20 years of account management experience across a diverse range of industries. He has helped clients from various sectors of the supply chain achieve growth in highly competitive markets. Chad has spearheaded several of DDC’s services that are available today as a result of the creative solutions he delivered in order to help carrier and 3PL partners meet and exceed their goals.


DMC is a specialized underwriter of trucking insurance providing world-class risk engineering and claims solutions. We are committed to delivering the best insurance experience and results. DMC Insurance is part of the Crum & Forster® Group, a national commercial group of insurance companies wholly owned by Fairfax Financial Holdings Limited.